How to Submit Files and Receive Them After Completion When Working with a Translation Agency
How Can You Get Services from a Translation Agency?
If you need translation services and have arranged or wish to arrange with a sworn translator agency in a different city, the general steps you need to follow are as follows:
What are the Methods for Delivering Files to the Agency and What to Consider?
First, if your document to be translated is available in electronic format and there is no issue with sending it online due to security measures, you generally send the soft copy of the document requested for translation to the email address specified on the service provider's website. If the document has a certain level of confidentiality, or if sending it encrypted is not appropriate due to open channels, or if you do not want the document to be intercepted by a hacker, you may want to work with a company that has an SSL certificate. Beyond all this, if your document is not suitable for soft copy use due to security reasons or other reasons, you can also send it via traditional postal service. However, since sending separate documents to each firm during the price quotation phase may not be practical, when you cannot get a price quote by emailing your document, you can primarily get price information through an initial phone consultation.
How is Delivery Done When the Work is Completed?
Subsequently, the agency that reviews your submission will request a period of time and will inform you about the price at the end of that period. In cases where the delivery time is not specified along with the price, it is beneficial to remind them that the delivery time should also be taken into account. Upon agreement, your translation will be done and delivered to you through the same channel. Here, the payment method and terms are also a matter to be resolved between you and the agency.
